Blogger Top Contribution Official Blog Star - Why they don't help people on Blogger Help Forum?

Blogging for almost one year, I begin to realize that there's something wrong with Google Help Forum. It's not help !

Month ago, one of my blog considered as spam but I'm so clueless why it's happened. So I began to cross checked with T.O.S, any information about spam, asked people, but they told same thing "Your blog seems okay. You should ask in Blogger(google) Help Forum especially to Top Contributor Official Blog Star. They're expert in blogger things". So I did it. But I get nothing.... Do you what replies I got form them? Below is the quotes :

We have a simple, 4 step protocol, which has been proven effective, when properly used.  Please do, in this order, without awaiting response from any previous step:

1. Read the articles, cited below.  Learn how to do steps #2 and #3, and why we have this problem.  Help us to help you, and to help others.
2. Submit a review request.
3. Submit an appeal.
4. Do not wait for a response from either Steps #2 or #3.  Post here, stating that you have executed steps #2 & #3 (and when did you do so?), and providing the BlogSpot URL(s) of the blog(s).

If you miss one step, the restore won't work.  You need to do #1, then #2, then #3, then #4.  These are not mindless formalities, they are logical progression, and they help us to help you better.

http://www.google.com/support/forum/p/blogger/thread?tid=33fc69199fb4214a&hl=en

This is a constant problem, and you're not being singled out.  Get to work - you can do Steps #1 - 4 in an hour, and move on with your life.

http://blogging.nitecruzr.net/2007/08/get-to-root-of-problem-blame-spammers.html

http://blogging.nitecruzr.net/2009/11/attack-of-clones.html

http://blogging.nitecruzr.net/2009/11/coyotes-hyenas-and-turkeys.html

So you have done Step #2.  Now, do Steps #1, #3, then #4.  This should take you less than an hour.

Just do it, and get it done.

Seems helpful? Actually not ! I read it, and nothing answer my questions. Blame spammer? Is that the only one we can do? In fact, the last articles just talk about how bloggers react when their blog considered as spam. It seems the author like to see others as animal.

Next replies :

Your blog has been deemed by Google to violate their Terms of Service and will not be restored. 

Hmm excuse me.. I'm searching for "why". It's not help but someone marked this question as "best answer". So I repeat my questions and I get answer from ToP Star to read articles again..

Sorry, Arne.  All good things end some day.  Blogger has reviewed your blog.

Your blog will, quite likely, not be unlocked.

I will close now, with a link to an instructional post of mine.

http://blogging.nitecruzr.net/2009/11/gobble-gobble.html

And, I'll paraphrase advice from Blogger.

http://www.google.com/support/blogger/bin/answer.py?hl=en&answer=42577

"Spam blogs cause various problems, beyond simply wasting a few seconds of your time when you happen to come across one. They can clog up search engines, making it difficult to find real content on the subjects that interest you. They may contain material that's been scraped from other sites on the web, and may use other people's writing to make it look as though they have useful information of their own. And if an automated system is creating spam posts at an extremely high rate, it can impact the speed and quality of the service for other, legitimate users."

And, I'll thank you in advance for your understanding of Blogger's position. 

Helpful? Not at all....It's not help. The author say that I'm a Turkey who only can gobble without reason. When someone doesn't get answered, is it wrong and not "humanism" to ask more and more? And again, this answer mark as "Best Answered". oh my....
And that's it.. no more reply from "Top Star". So I send feedback on forum. Say how I disappointed with the service. Is it wrong to say like that? No. Feedback can be 2 types, good one or the bad one. I just summary all the "unhelpful" reply I got and asked one more time for help. I'm still clueless until now. What did I got? Guess it :

Amelia,

Here's my latest contribution, which describes the review process.  I hope that it will enlighten you.  You had the final review, and the decision of the umpires cannot be appealed.

http://blogging.nitecruzr.net/2010/02/three-strikes-and-youre-out.html 

Hello? Review process? Did I ask about review process? I think I'm not. Is my explanation up there not clear? I don't ask about how Top Contributor Official Blog Star check my blog. I've known it. I'm asking "what's wrong with my blog?"

I'm trying to get answered about why my blog considered as spam, not trying to get answered how is review process
If these Top Star don't know why my blog considered as spam, just say it, "I don't know". It's okay. I won't blame them for something they don't know. But I don't like it when they act like they know but actually they don't.
I'm not offense Google or Blogger (who am I to do that?). I just asked, "What's wrong with my blog?".

I'm really disappointed with Blogger(google) Help Forum. If those Top Star mock me, I don't mind, just do it I won't be angry. But I really don't like it when they act like they know but actually they don't. 

I begin to confuse what is this forum for.. To make someone being Top Contributor Star and get compliment as much as he/she can, or to help people? I don't know how much Star in this forum. But if all Stars act like this: marked unhelpful answer as "Best Answer", don't care about clueless people, offer unhelpful articles, soon people will find that this forum is not helpful at all.. I hope people who are Official Blog Stars and "wanna be Star" considered this to improve the quality of Official Stars.... Don't be over proud of the authority you have or you will have..

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